WINCHESTER, Va., (June 8, 2023) – For decking contractors, success is built on quality work and referrals. With this in mind, Trex Company, the world’s largest manufacturer of high-performance wood-alternative decking and railing, and a leading outdoor living brand, recently honoured eight of its elite TrexPro contractors with the company’s prestigious Stellar Service Award.
The Trex Stellar Service Award is presented annually to the top performing TrexPro Platinum installer in each of the company’s sales regions based on project volume and customer satisfaction. To qualify for this honour, installers must install enough decks to rank within the top 25% of all TrexPro Platinum installers in their region by volume, and also earn the most – and highest – satisfaction ratings in post-build customer surveys.
“Being good at deck design and installation is vital to the overall Platinum experience customers are looking for,” explained Todd Phariss, who manages the TrexPro program for Trex Company. “Equally important is the ability to work effectively with homeowners, listen to their wants and needs, and exceed their expectations. The Stellar Service Award recognises installers who exemplify these talents and who embody the customer-first spirit of the Trex brand.”
Based on their outstanding performance over the past year, eight TrexPro Platinum contractors were presented with Trex Stellar Service Awards. They include (by region):
Each winner received a commemorative plaque from Trex along with a special icon added to their profile page on Trex.com.
“Referrals are the lifeblood of any decking contractor,” noted Phariss. “Earning this award distinguishes them as great TrexPro installers with a lot of enthusiastic customers.”
Comprising a nationwide network of independent contractors, the TrexPro platform serves as a resource for both homeowners and building professionals. With three tiers of expertise (TrexPro, TrexPro Gold and TrexPro Platinum), contractors are pre-screened and hand-selected to join group of select deck installers. TrexPro Platinum contractors have earned the highest level of recognition available, with proven mastery of the Trex product portfolio. All TrexPro contractors have completed extensive training and demo installations, adhering to the brand’s industry-leading installation requirements and program guidelines. In turn, Trex provides these installers with valuable benefits, such as lead generation, brand-building tools, and recognition designed to help grow their businesses.
For more information about the TrexPro program, visit Trex.com.
About Trex Company, Inc.
For more than 30 years, Trex Company [NYSE: TREX] has invented, reinvented and defined the composite decking category. Today, the company is the world’s #1 brand of sustainably made, timber-alternative decking and deck railing – all proudly manufactured in the U.S.A. – and a leader in high performance, low-maintenance outdoor living products. The undisputed global leader, Trex boasts the industry’s strongest distribution network with products sold through more than 6,700 retail outlets across six continents. Through strategic licensing agreements, the company offers a comprehensive outdoor living portfolio that includes deck drainage, flashing tapes, LED lighting, outdoor kitchen components, pergolas, spiral stairs, fencing, lattice, cornhole and outdoor furniture – all marketed under the Trex® brand. Based in Winchester, Va., Trex is proud to have been named 2023 America’s Most Trusted® Decking Brand* and one of 2022’s 50 Best U.S. Manufacturers by IndustryWeek. For more information, visit Trex.com. You may also follow Trex on Facebook (trexcompany), Instagram (trexcompany), Twitter (Trex_Company), LinkedIn (trex-company), TikTok (trexcompany), Pinterest (trexcompany) and Houzz (trex-company-inc), or view product and demonstration videos on the brand’s YouTube channel (TheTrexCo).
*2023 DISCLAIMER: Trex received the highest numerical score in the proprietary Lifestory Research 2023 America’s Most Trusted® Outdoor Decking study. Study results are based on experiences and perceptions of people surveyed. Your experiences may vary. Visit www.lifestoryresearch.com.
Contact: Corinne Racine or Anna Joubert
L.C. Williams & Associates
312-565-4615 or 800-837-7123